Privacy Policy

​

We believe strongly in protecting your privacy and this notice sets out how we use your personal data.

​

We are committed to protecting and respecting your privacy.

We gather and process your personal information in accordance with this privacy notice  and in compliance with the relevant data protection regulation and laws. This notice provides you with the necessary information regarding your right and our obligations and explains how, why and when we process your personal data. We are the data controller and processor of your data and can be contacted at davidd@d2dassociates.co.uk or at the above address if you have any queries about your data.

​

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect and process from you;

​

We process your information to meet our legal, statutory and contractual obligations and to provide you with our products and services.

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

We will never collect any unnecessary data from you.

​

Information you give us:

​

You may give us information about you by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph. There are no other sources of information we receive.

​

Uses made of the information

​

We will use the information you give to us:

• to provide you with the information, products and services that you request from us;

• to provide you with information about other goods and services we offer that are similar to those that you have already purchased or inquired about;

• to notify you about changes to our service.

• to obtain reviews of customer service we use 3rd party cookies from Trustpilot

​

​

Disclosure of your information

​

Your data will not ordinarily be shared with any other organisation, however we may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

• If all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of D2D Associates Ltd customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

• To obtain customer service reviews via Trustpilot.

​

Where we store your data

​

The data that we collect from you is stored within the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted, hence it is transmitted at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

​

Your rights

​

You have the right of access to your information. This includes a description of the data being processed, the purposes of processing and any recipients to whom the data is disclosed. To exercise this right, you must make a Subject Access Request in writing to Dave Dring stating the information you require. We do not charge a fee. We may contact you to verify your identity or to clarify the precise information you require before processing your request, and will answer your request within one month.

​

You have the right to ask us not to process your personal data for direct marketing purposes.
You will be given an opportunity to opt in to processing for direct marketing purposes when you first engage with us. However, you can withdraw your consent to receive marketing material at any time by contacting us on the address above.

​

You have the right to rectify your personal data at any time.

​

You have the right to have your personal data erased under certain conditions.

​

You have a right to restrict or object to some forms of data processing.

​

You have the right to prevent any unwarranted processing likely to cause damage or distress.

 

If you feel that a situation has arisen or may arise and you wish to learn more about these rights or to exercise those rights, please contact us on davidd@d2dassociates.co.uk. Please note that this will not include processing where it is necessary to fulfil a contract or where a legal obligation for us to process the information exists.

 

Changes to this policy

Any changes we may make to our privacy policy in the future will be notified by e-mail. Contact Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to davidd@d2dassociates.co.uk.